Shipping policy
Order Processing
All orders are carefully prepared and packed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
Shipping within Bulgaria
Estimated delivery time:
1–3 business days
Shipping within the European Union
Estimated delivery time:
3–7 business days
International Shipping
Estimated delivery time:
5–12 business days
Delivery times may vary depending on the destination country and customs procedures.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Shipping Costs
Shipping costs are calculated automatically at checkout based on the destination country.
We offer FREE standard shipping on all orders over €150.
From time to time, additional free shipping promotions may be available during special campaigns.
Customs & Import Duties
Orders shipped outside the European Union may be subject to customs duties or import taxes imposed by the destination country.
These charges are the responsibility of the customer.
Luxury Packaging
Every MARLETTA SILK order is beautifully presented in our signature luxury packaging, making it perfect for gifting or personal indulgence.
Contact
For any shipping-related questions, please contact us: